Services

Outline for Services and Fee Schedule: Electronics and Hardware Diagnostics & Consulting Business

I. Services Offered

1. Diagnostics

• Basic Diagnostics: Identifying hardware or software issues in consumer electronics (e.g., smartphones, laptops, desktops, tablets).

• Advanced Diagnostics: Troubleshooting more complex issues, including motherboard failures, hardware compatibility, or software-hardware integration.

2. Repairs and Troubleshooting

• Hardware Repairs: Replacing damaged components such as screens, batteries, or internal hardware (e.g., RAM, storage drives).

• Software Repairs: Fixing corrupted operating systems, driver installation issues, or malware-related problems.

• Peripheral Troubleshooting: Diagnosing and repairing external hardware such as printers, scanners, and other accessories.

3. Consulting Services

• Pre-Purchase Consulting: Advising clients on purchasing decisions based on their specific needs (e.g., choosing the best laptop, gaming setup, or office hardware).

• Upgrade Consulting: Recommending hardware or software upgrades to enhance system performance.

• Network Consulting: Setting up and optimizing home or small business networks, including Wi-Fi troubleshooting.

• Web Development: Coding the site’s structure, features, and integrations using modern web technologies.

4. Preventative Maintenance

• System Tune-ups: Cleaning and optimizing hardware and software for improved performance.

• Data Backup and Recovery: Ensuring secure data backup and offering data recovery services in case of failures.

• Cleaning Services: Internal cleaning of devices to prevent overheating or dust-related damage.

5. Training and Support

• Personalized Training: Teaching clients how to use their devices, software, or systems effectively.

• Remote Support: Offering virtual assistance for troubleshooting software or minor hardware issues.

• Technical Documentation: Providing guides, manuals, and step-by-step instructions for system management.

6. Specialized Services

• Small Business IT Support: On-site or remote IT support for small businesses, including system setup and maintenance.

• Data Forensics: Recovering lost or deleted data for legal, personal, or professional purposes.

II. Fee Schedule

1. Diagnostics

• Basic Diagnostics: $50 (waived if repair service is chosen).

• Advanced Diagnostics: $75–$150 (depending on complexity).

2. Repairs

• Screen Replacement: $50–$300 (varies by device).

• Battery Replacement: $75–$200. (varies by device).

• Internal Hardware Replacement: $50–$150 (labor only; parts not included).

• Peripheral Repairs: $50–$100 (depending on device).

3. Consulting

• Pre-Purchase Consulting: $75 per session (1 hour minimum).

• Upgrade Consulting: $50 per session. (1 hour minimum).

• Network Consulting: $100 per session (up to 2 hours; additional $50/hour afterward).

• Web Development: $40 per hour ( 2 hour minimum)

4. Preventative Maintenance

• Cleaning Services: $50–$100 (depending on device type).

5. Training and Support

• Personalized Training: $50/hour (remote) or $75/hour (on-site).

• Remote Support: $30 for up to 30 minutes; $50/hour for extended sessions.

• Technical Documentation: $25–$75 (depending on complexity).

6. Specialized Services

• Small Business IT Support: $100/hour (on-site) or $75/hour (remote).

• Data Forensics: $250–$500 (depending on scope of recovery).

All of our repair fee's are subject to change depending on materials and labor spent on repairs. 

We are in the business of helping people and are committed to delivering quality work and premier customer service.